Please read below for the most frequently asked questions about Alexandria™ Hair Removal Systems.
Clicking on the question will link you with our answers.
We hope you find this helpful
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1. When I use Alexandria Body Sugaring Paste, No-heat Hair Removal Gel and Waxes, how long will it take before I see the hair grow back?
2. I'm having trouble removing hair. What am I doing wrong?
3. My paste or gel has crystallized/hardened. What's wrong?
MEDICAL
4. How can I aviod bruising after using the paste, gel or wax?
5. Why do I get whiteheads on my face after hair removal?
6. What can I do to prevent ingrown hairs after hair removal?
7. Why do I sometimes get red spots after removing the hair?
8. My teenage daughter wants to start using the sugaring paste or no-heat gel. Are there any problems?
9. As a diabetic, can I use Alexandria Body Sugaring Paste or no-heat gel?
10. I have a mole with hair growing out of it. Can I apply a hair removal product there?
11. I'm allergic to alcohol. Does the paste or no-heat gel contain any alcohol?
12. If I'm allergic to talc, can I use cornstarch instead?
13. Can I use the sugaring paste or no-heat gel if I have varicose veins?
14. Why do I get bumps on my face after hair removal?
1. When I use Alexandria Body Sugaring Paste, No-heat Hair Removal Gel and Waxes, how long will it take before I see the hair grow back?
The time between treatments will be anywhere from three to five weeks, if you are a new user. That period will increase, after just a few months of hair removal and the regrown hair will be much softer than shaved hair.
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2. I'm having trouble removing hair. What am I doing wrong?
There are several possibilities. Please check the "How To" page for thorough instructions as well as successful sugaring tips from our estheticians. If the answer is not there, contact us.
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3. My sugaring paste or no-heat gel has crystallized/hardened. What's wrong?
Crystallization occurs when moisture gets into the paste or no-heat gel. To avoid this, do not store the jar in a humid room, and ensure that the container is properly sealed after each use
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4. How can I avoid bruising after using the paste, gel or wax?
Make sure to pull back the cotton strips, and hold your skin firmly before removing the strips. You can also rest your limbs on flat surfaces for support.
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5. Why do I get whiteheads on my face after hair removal?
Whiteheads are the result of using make-up or lotion immediately after hair removal, since the lotions can get caught in the follicles. Wait at least four hours before applying make-up or lotions. Also, keep you fingers away from treated area to avoid the transfer of bacteria from you fingers. Apply a small amount of witch hazel after hair removal to help prevent whiteheads.
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6. What can I do to prevent ingrown hairs after hair removal?
Ingrown hairs are caused by hair that is too weak to break through the skin's surface due to the presence of dead skin cells on top of the follicle. Use a loofah or "buff-puff" sponge every day when you wash. Alexandria Sloughing Lotion should be applied every other day to help prevent ingrown hairs.
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7. Why do I sometimes get red spots after removing the hair?
The reasons for this are the strength of the hair, and the width of the follicle. If your follicles are wide, there is a greater chance of blood coming to the surface. Apply a cold, wet, clean cloth to the area, and press firmly. This disappears after a couple of hours. Our Bikini Relief™ Gel also offers excellent benefits for this reaction.
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8. My teenage daughter wants to start using the sugaring paste or no-heat gel. Are there any problems?
Body sugaring and no-heat gels are safe for people of all ages. In fact, the younger you start to sugar, the longer you'll be able to go without treatments when you are older. Please do not remove hair before puberty.
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9. As a diabetic, can I use Alexandria's Body Sugaring Paste or no-heat gel?
Diabetics have been using our products for years without a problem. As a precaution, please check with your doctor before using our sugaring paste or no-heat gel.
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10. I have a mole with hair growing out of it. Can I apply the hair removal product there?
No. It is not recommended that the paste be applied to areas with moles, or areas with new scars. Ask you doctor if the scars are the result of major surgery.
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11. I'm allergic to alcohol. Does the paste or no-heat gel contain any alcohol?
There is no alcohol in the paste or no-heat gel. The chamomile lotion contains a small amount.
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12. If I'm allergic to talc, can I use cornstarch instead?
Yes, but make sure that your skin is very dry before any application.
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13. Can I use the sugaring paste or no-heat gel if I have varicose veins?
Check with your doctor first. Most people have no problem because the paste or gel is only used when cool or warm, not hot. If the paste was hotter, it would cause more blood to rush to the veins causing them to enlarge and be more sensitive.
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14. Why do I get bumps on my face after hair removal?
Some women, have a strong network of facial hair roots. If these bumps result, discontinue use on your face. You may still use the sugaring paste, wax or no-heat gel on other parts of your body. Men should not attempt to remove hair by the root from the face.
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